Returns & Exchanges

Due to the perishable nature of our tea blends and nutritional products, we cannot accept returns on opened items, but we are committed to ensuring you love every sip. If your order is damaged or incorrect, please reach out within 14 days for a replacement or store credit.

1

Contact Support

Email our customer service team with your order number and a photo of the product issues to initiate your request.

2

Verification Process

Our team will review your claim within 48 hours to ensure it meets our quality guarantee and safety standards.

3

Package Your Return

If a return is required for unopened merchandise, securely pack the items in their original packaging with the provided RMA label.

4

Receive Refund or Credit

Once received and inspected, we will issue a refund to your original payment method or apply store credit to your Kajun Loaded Tea account.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing